Contact HailBytes
Reach our team, book a call, or deploy directly. Pick whichever works best for you.
Behind every conversation is a team that’s shipped 3,000+ active deployments on AWS and Azure. Learn more about HailBytes →
MSSP, reseller, or buying for multiple clients?
For channel, multi-client, and white-label conversations (tier mix, CPPO/MPO, vCISO evaluations), email [email protected] or see our MSSP resources.
What best describes you?
Deploy from the AWS or Azure Marketplace; see the deployment guide →
I’m evaluating for 1–5 orgsStart a 30-day free trial — no sales call required →
I’m an MSSP / vCISO evaluating 5+ clientsBook a structured discovery call — multi-tenant deployment & margin →
I want to resell HailBytesRegister for AWS CPPO / Azure MPO resale authorization →
I have a support issueOpen a ticket in the support hub (existing customers) →
I just want to talk to someoneBook a 30-minute intro call →
Contact Information
Sales & Demo
Evaluating HailBytes or want a walkthrough? Book a 30-minute intro call, or email us directly.
Email: [email protected]
Phone: +1 (716) 302-2471
Response Time: 1-2 business days
Technical Support
For product issues, deployment help, or technical questions, open a ticket in our support hub for the fastest response.
Open a Support TicketPartner Program
Email: [email protected]
Response Time: Within 48 hours
Community
GitHub: github.com/hailbytes
Discord: Join our community chat
Twitter: @HailBytes
Send Us a Message
Try It Yourself - Free for 30 Days
Deploy directly from your cloud marketplace. No sales call, no commitment, just deploy and start testing.
Need help getting started? Check our step-by-step tutorials or open a support ticket.
Schedule an Intro Call
Have questions before deploying? Book a 30-minute intro call and we'll walk you through our platform — pick any open slot below. Outside those hours (or in the EU/UK), email [email protected] and we'll reply within one business day.
- ✓ A 30-minute live call with our founder — not a recording.
- ✓ Tailored to your use case — SAT, ASM, or both; single-org or MSSP multi-tenant.
- ✓ You’ll leave with a Terraform quickstart to deploy in your own AWS or Azure account.
Scheduler not loading? Use the buttons above to book in a new tab or reach us by email.
MSSP or partner evaluator? For a channel-focused conversation (tier mix, CPPO/MPO, white-label for a client portfolio), email [email protected] to book a partner-focused call.
Running a formal evaluation? See the proof-of-concept process for the timeline, success criteria, and what each stage covers.
Buying from outside the United States
For international procurement, AWS Marketplace and Azure Marketplace are the primary path. The hyperscaler is the reseller of record in your country, which handles local-currency invoicing, tax compliance, and FX through their existing infrastructure rather than through HailBytes.
Brazil
AWS Brasil (Amazon's CNPJ-registered Brazilian entity for AWS services) or
Microsoft do Brasil invoices in BRL and issues the Brazilian Nota Fiscal
EletrĂ´nica. ICMS, ISS, PIS/COFINS, and import-of-services tax route through the hyperscaler.
Private offers carry multi-year terms and negotiated pricing. Brazilian deployment regions:
sa-east-1 and brazilsouth.
Detail: LGPD posture & procurement →
EU, UK, and other regions
The hyperscaler's local operating entity (for example, Amazon Web Services EMEA or the relevant Microsoft regional entity) acts as reseller of record and invoices in the local currency through the customer's existing AWS or Azure account. EU/EEA deployment regions are available across AWS and Azure. GDPR DPA terms apply via the HailBytes DPA.
For specifics on a country we have not explicitly listed, email [email protected].
If marketplace procurement is not your preferred path, direct HailBytes LLC contracts remain available under the standard export-of-services arrangement, with local-currency-equivalent pricing locked at execution and revaluation at renewal. Email [email protected] to scope. For most international customers the marketplace path produces less friction on tax and FX, which is why we lead with it.
Full procurement guide (by-region invoicing-entity table, private-offer mechanics): how to buy HailBytes →